Terms of Service

• Twin— an AI digital twin built from an expert's knowledge, voice and likeness, always labelled as AI.
• Expert — a person who consents to, configures and operates a twin of themselves.
• User — anyone who talks to a twin, whether signed in or as a guest.
• Minutes / Credits — prepaid balance used to pay for metered conversation time with a twin.
• Free minutes — conversation time an expert sponsors from their own balance so users can try their twin at no charge.

AIMayDo is a platform and marketplace for AI twins of experts. We provide the technology that builds, labels, hosts and meters twins, and we act as an intermediary between experts and users — including for payments, which we process through our payment provider (see §7). We are not a party to the underlying relationship between a user and an expert, and a twin is not the expert acting in person.

3.1 Age

You must be at least 18 years old to use the Service. By using it you confirm that you are.

3.2 Your account

You are responsible for the accuracy of the information you provide, for keeping your sign-in credentials secure, and for activity under your account. Tell us promptly at [email protected] if you suspect unauthorised use. You may sign in by email and password or by one-time email link.

3.3 Guests

Some twins allow limited guest access without an account. Guest use is still subject to these Terms.

You agree not to:

• use the Service unlawfully, or to produce or solicit harmful, abusive or illegal content;
• impersonate any person or misrepresent your affiliation, or present a twin's output as a real person's statements;
• scrape, reverse-engineer, extract or attempt to reconstruct a twin, its prompts, voice, likeness or underlying materials, or circumvent metering, rate limits or access controls;
• upload material you do not have the rights to, or that infringes others' rights;
• interfere with the Service's security or integrity, or use it to build a competing dataset or model.

We may suspend or remove content or accounts that breach these Terms or the law (see §11).

5.1 The licence you grant

To build and operate your twin you grant AIMayDo a worldwide, exclusive, revocable, sublicensable licence to use your name, voice, likeness and uploaded materials to create, operate, label, improve and supervise yourtwin within the Service, for as long as this agreement is in force. Exclusivity is limited to AI twin and digital-replica services as described in 5.3 — it does not restrict any other use of your own name, voice or likeness. We do not use your materials to build anyone else's twin, and we do not sell them.

5.2 What we own

You keep your name, voice, likeness and the materials you upload. Those are yours and always will be. What we own is what we build:

• the voice model and the avatar model we train, and every rendered video, audio clip and image the Service produces from them;
• the fidelity score and the scoring methodology, including how it is computed, weighted and reported;
• the knowledge and grounding methodology — how your material is selected, indexed, retrieved and constrained, the behaviour-rule system, the system prompts, and the embeddings and indexes derived from your corpus;
• the Service itself, and all software, models and know-how behind it.

You get no ownership, licence or residual right in any of that, and it survives the end of this agreement. Where those artifacts are derived from your biometric data, our right to keep using them depends on your consent staying in force — see 5.4.

5.3 Exclusivity

You grant AIMayDo exclusivity as your AI-twin platform: your AI twin is hosted with us and with no other platform. You agree not to create, license or operate an AI twin, digital replica, voice clone or synthetic likeness of yourself with any other provider, and not to license your voice or likeness to a third party for that purpose.

This exclusivity is narrow in scope: it covers AI twin and digital-replica services only. It does not stop you appearing anywhere, recording anything, using AI tools generally, or being interviewed, filmed or quoted.

5.4 Consent and verification

Before your twin goes live we record your explicit consent on camera together with identity verification, and a signed licence covering your voice, likeness and name. Your voice and likeness are biometric / special-category data, processed only on that explicit consent — see the Privacy Policy.

5.5 Revocation and control

You may revoke your consent and licence at any time. On revocation we switch the twin off, stop using your voice and avatar models, and delete the underlying biometric / likeness data — and the models trained from it — within the window stated in the Privacy Policy. The exclusivity in 5.3 ends at the same moment. What survives is only what never contained your biometric data: our methodology, our software, and aggregate statistics that do not identify you.

You can also edit, pause or supervise your twin while it is live, and you set its price, its sponsored free minutes and its directory visibility from your dashboard. You remain responsible for the accuracy of the materials you supply.

5.6 Acceptable use (experts)

• Only build a twin of yourself, with the rights to all material you upload.
• Do not configure the twin to give regulated professional advice (for example medical, legal or financial advice) outside a vertical we have approved for the Service.
• Do not use the twin to mislead, to impersonate a third party, or to break the law.

5.7 Information, not advice — and your responsibility for your twin

Your twin provides information grounded in your materials. It does not establish a professional relationship between a user and you, and it is not a substitute for regulated professional advice. You and AIMayDo will present it that way.

As between you and AIMayDo, you are responsible for your twin and its answers. Your twin speaks only from the materials you supply and approve, and the Service gives you the tools to supervise it: the probe suite and fidelity measurement, editing, pausing and switch-off. AIMayDo hosts and operates the technology as an intermediary and does not review or endorse individual answers. To the extent permitted by law, you agree to indemnify us against third-party claims arising from your materials or from your twin's answers.

5.8 Your earnings

You choose whether to charge above the platform base rate. Where you do, you keep the amount above the base minus our commission on that markup; the live payout figure is shown in your dashboard as you set your price. We collect user payments through our payment provider and remit your earnings to your connected payout account on the schedule and subject to the minimums shown in your dashboard. You are responsible for your own taxes on your earnings.

6.1 You are talking to AI, not a person

Every twin is an AI digital twin, not the expert in person. Replies are AI-generated, are always labelled, and can be imperfect, incomplete or wrong. We never claim a twin is “indistinguishable” from the real person.

6.2 Information, not professional advice

Twin responses are information, not professional advice. They are not medical, legal, financial, psychological or other regulated advice, and create no professional or fiduciary relationship. For decisions that matter, consult a qualified professional. In an emergency, contact your local emergency services — a twin is not a crisis or emergency service.

6.3 Minutes, credits and top-ups

Many twins are metered. Where they are, you buy conversation minutes / credits in advance (for example, in €5, €10 or €15 top-ups, or as otherwise shown). Avatar (audio/video) time and text questions draw on the same balance at the rates shown for that twin; a short avatar exchange is billed as at least one minute. Prices, applicable taxes and what a purchase includes are shown at checkout before you pay. Credits are consumed as you use the Service and have no cash value except as required by law.

6.4 Refunds and right of withdrawal

As a consumer in the EU/EEA you have a 14-day right of withdrawal for digital purchases. Conversation minutes are digital content/services supplied immediately: by starting to use them you ask us to begin performance during the withdrawal period and acknowledge that you therefore lose the right of withdrawal for the part you have used. Unused credits can be refunded on request within 14 days of purchase. Outside that, refunds for service failures are handled in line with your mandatory consumer rights. To request a refund, contact [email protected].

6.5 Acceptable use (users)

• Do not attempt to extract, scrape or repurpose an expert's twin or materials.
• Do not use a twin for unlawful purposes or to generate harmful content.
• Do not rely on a twin as a substitute for emergency or professional services.

Payments are processed by our payment provider under its own terms; we do not store your full card details. We act as an intermediary: we collect users' payments and pass experts' earnings on to them, and we do not hold user or expert funds beyond what is needed to process and remit a transaction. Prices are shown in euro (€) and, where applicable, include or add VAT at checkout based on your location. You authorise us and our provider to charge the payment method you provide for the amounts shown.

The Service, including its software, design and content (excluding expert-supplied materials), belongs to AIMayDo or its licensors. Experts retain their rights in their own name, voice, likeness and materials, subject to the licence in §5.1 — and AIMayDo owns the models, renders, fidelity scoring and knowledge methodology described in §5.2. We grant you a limited, revocable, non-transferable right to use the Service for its intended purpose. You may not copy, modify or create derivative works from the Service except as the law allows.

We aim to keep the Service available but do not guarantee it will be uninterrupted or error-free, and we may change, suspend or discontinue features. We may update the AI models and providers behind the twins to maintain or improve quality.

You may stop using the Service and close your account at any time. We may suspend or terminate access if you breach these Terms or the law, to protect the Service or other users, or as required by law. On termination, sections that by their nature should survive (licences you granted, payment obligations already incurred, disclaimers, liability, governing law) continue to apply. Your statutory consumer rights are unaffected.

The Service and twin outputs are provided “as is”. A twin's answers are generated from materials supplied and approved by the relevant expert, who is responsible for them as between the expert and AIMayDo (see 5.7); AIMayDo hosts and meters the technology and, to the extent permitted by law, is not liable for the content of a twin's answers. To the extent permitted by law, AIMayDo is not liable for decisions taken in reliance on a twin's output, for indirect or consequential loss, or for loss of profit, data or goodwill. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including for death or personal injury caused by negligence, fraud, or your mandatory consumer protections under Danish and EU law. Where liability is permitted to be capped, our total liability is limited to the amounts you have paid us for the Service in the twelve months before the event giving rise to the claim.

Our handling of personal data — including the special-category biometric data used to build twins, the legal bases, retention and your rights — is described in the Privacy Policy, which forms part of these Terms.

We may update these Terms. If a change is material, we will give reasonable notice (for example, by email or an in-app notice) before it takes effect. Continuing to use the Service after a change takes effect means you accept the updated Terms; if you do not agree, stop using the Service.

These Terms are governed by Danish law, without prejudice to mandatory consumer protections in your country of residence. The courts of Denmark have jurisdiction, subject to any mandatory consumer venue rules. EU consumers can also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

Questions about these Terms: [email protected] or via our contact form.

Ergonational ApS
CVR no. 43769936
Else Alfelts Vej 17F, 2300 Copenhagen, Denmark
Email: [email protected]